Wednesday, September 20, 2006

Starting out with Clear Communication

The best way to open up the lines of communication, is to do your best to ensure that the other person has a clear idea of what you are saying. Too often we can be vague or give partial information and get annoyed when others don't understand us.

This is so fundamental that many communication masters, such as Marshall
Rosenberg, teach the following.

Giving specifics.

For example.
When you do… (Promise to get me the sales record by 4 pm and then don't),
I feel … (Frustrated)
Because I… (Need to get the report out before the end of the day)
And I need to know that…. (I can rely on you.)

When people understand what you need and why, they are much more likely to correct the situation or work with you on solutions.
However, if you were to say something like, "You are useless and unreliable". The person may not know exactly what you are talking about and why. Also, they will be put on the defensive and often will be unwilling to resolve the situation.

We can't assume that the other person will automatically know what we are talking about, and life has shown that most often they don't.

Try this out for the next week and see how this works for you.
Remember it can be the little things and going that extra distance that can over come many communication challenges.

Have a great week.

Maria Boomhower
The Master Communicator

Check out this weeks
Golden Falcon Recommends
and discover what Joel's Birthday Celebration
can do for you.

Friday, September 01, 2006

New Words & Meanings

In past issues, I have talked about words that the Merriam-Webster’s Dictionary has added to their list and words that are looked up more than others are. This gives us insight into how our language and communication is growing. Many of the additions come from new discoveries and ways of living.

It is essential to have change in our language in order to have growth and continual use. It has been shown in the past that languages that do not evolve with the times, fade out and run the risk if extinction.

Below is a small sample of nearly 100 words and slang’s that have become part of the "normal" language and are being added to the:
Merriam-Webster's Collegiate® Dictionary, Eleventh Edition

See which ones you are already using. I have added a few definitions to the list.

Technology and Computers

Mouse potato
The computer equivalent of a couch potato:
Someone who spends a great deal of leisure time in front of the computer.
Both activities tend to be accompanied by snacking. A recent survey by the American Snack Food Association found that 85% of Web surfers snack at the computer. It has been observed that this habitual nibbling and relative inactivity can lead to development of a characteristic potato-like body form



Science and Medicine

Avian influenza

Refers to a diesel-equivalent, processed fuel derived from biological sources.

Gastric bypass
Surgery that makes the stomach smaller and allows food to bypass part of the small intestine. You will feel full more quickly than when your stomach was its original size. This leads to weight loss.

Pop Culture

Soul patch
A small growth of beard under a man's lower lip


Entertainment and Leisure

A singer or musician who records for the same company as another

A maneuver in skateboarding in which the skater kicks the tail of the board down while jumping in order to make the board pop into the air

Wave pool

The Human Condition

Drama queen
A person given to often excessively emotional performances or reactions



A Japanese comic book or graphic novel

An ancient Chinese healing art involving meditation, controlled breathing, and movement exercises

Business and Industry

Touring agricultural areas to see farms and often to participate in farm activities



A scenic view of a body of water
or an area having a natural or constructed aquatic feature (as a pond or fountain)

pronunciation: kO-'kE
a small chiefly nocturnal arboreal frog (Eleutherodactylus coqui) native to Puerto Rico that has a high-pitched call and has been introduced into Hawaii and southern Florida


The state or practice of having more than one open romantic relationship at a time

Sandwich generation
A generation of people who are caring for their aging parents while supporting their own children

2006 marks the bicentennial anniversary of America's first dictionary—Noah Webster's A Compendious Dictionary of the English Language.

All the Best!
Maria Boomhower
The Master Communicator